Terms, Conditions and Policies of Purchase and Use

This Privacy Policy governs the manner in which Diva Lash Studio & Spa LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the eyelashdivas.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Diva Lash Studio & Spa LLC.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the  an order fill out a form respond to a survey subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Diva Lash Studio & Spa LLC collects and uses Users personal information for the following purposes:

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.

Compliance with children\’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes to this privacy policy

Diva Lash Studio & Spa LLC has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Policies of purchase and use

Diva Lash Studio & Spa LLC  is committed to shipping products and providing quality services. Compliance with safety and sanitation regulations requires that Diva Lash Studio & Spa LLC cannot accept returns after product packaging has been opened, unless the product is defective. If you suspect that a product is defective, please contact us immediately. All sales are final. We do not offer returns or exchanges on any products.
Trained and Certified for Professional Use Only
Buyer acknowledges and remains responsible that any technician using  products sold through this website is a State Board Licensed (or equivalent), Certified and Trained Eyelash Extension Professional. Exposure of product chemicals to extreme temperatures and certain environmental factors and usage techniques may cause changes in the product(s), rendering them unsuitable for use and/or achieving optimum results.  Products sold by Diva Lash Studio & Spa LLC should be used with extreme care in the manner to which they are intended by a trained professional to prevent accidental injury, and that any usage/application of products sold through this website in any manner be in complete compliance with any regulating or governing boards applicable with regards to safety of use, permission of use, sanitizing methods, storage and handling.
Liability
By purchasing  products sold through this website and thereby agreeing to these terms, conditions and policies, Buyer shall indemnify, defend and hold harmless Diva Lash Studio & Spa LLC, its officers, owners, employees, independent contractors et al and in no event hold any of these liable for any claims, demands, liabilities, suits, attachments, judgments, losses, penalties, fines, settlements or expenses – including court costs and reasonable attorney fees incident thereto any direct, indirect, special, incidental or economic matter associated with the purchase and/or use of products sold through this website, Diva Lash Studio & Spa LLC services and/or instruction. For all such claims and actions of any suggested actual or alleged negligence (whether active or passive, sole or concurrent, simple or gross, strict or statutory), Diva Lash Studio & Spa LLC sole liability will be limited to the original purchase price of the product or service in question.
Expiration of Terms, Conditions and Policies
These terms, conditions and policies are in force and binding with regards to all purchases of products sold through this website,  past, present or future without expiration, except in the case that new policies or terms be set forth in a reasonable, accessible notice to the buyer. Diva Lash Studio & Spa LLC reserves the sole discretionary right to review and update or change its terms and policies as they pertain to product sales, services rendered or instruction.

 

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Diva Lash Studio & Spa LLC

http://www.divalashstudioandspa.com